Account

Delete Your Cadexa Account

You can delete your account and the data that goes with it at any time.

In the app

  1. Open Cadexa and sign in.
  2. Go to Profile.
  3. Tap Delete Account.
  4. Enter your password, confirm, and tap Delete my account.

The account is deleted straight away.

Without the app

If you no longer have the app or cannot sign in, email privacy@cadexaindia.com with the subject Delete my Cadexa account.

Send it from the email address on your account, or tell us the email or mobile number you signed up with. We may ask you to confirm the request before we act on it, so that nobody can delete an account that is not theirs. We will reply to confirm once it is done.

What is deleted

What is kept

A record of any payment made - the order number, plan, amount and date - with your name and contact details removed. We keep it because it is needed for our accounts and for any refund or payment dispute that is still open, as our Privacy Policy explains.

If you have an active plan, your paid access ends when the account is deleted, and unused time is not refunded. Plans are one-time payments that never renew, so there is nothing to cancel in Google Play.